the person involved has been dismissed

絢麗寶貝

2018年10月29日 17:33

 Shen Tong responded that "the courier entered the room and hurt the customer": the person involved has been dismissed.
 New progress has been made in Beijing Yishentong delivery person beating consumers into the room, "rock than the fist".
 On the evening of June 27, officials of Avatar KuaiBao expressed their views on the handling of the above incident (hereinafter referred to as "opinions"). According to the opinion, the relevant civil servants in the division have been dismissed and published within the company, and the impact of their personal actions on customers and the company's brand will be reserved by Shentong Express, which will also reserve the right to sue according to law.
 The company conducted its first interview with relevant networks and executives and asked it to submit a comprehensive rectification report within a week to further strengthen staff management, the opinion said.
 "Opinions" disclosed that the existence of business operators infringed on the interests of customers and personal safety, the first Shentong site and the accident occurred in the alarm, so that business staff surrendered to the public security organs, and further cooperation with the public security sector. To investigate the incident of Y organ, Shentong will intervene the network according to the investigation result of the public security organ. points and related personnel for further processing.
 Shentong said the company will pay the full amount of medical expenses incurred in treating clients and further inform of the damage caused by the accident.
 Shentong also said the company is willing to provide free psychological counseling to customers and provide them with the necessary legal aid to cooperate fully with the further handling of the incident.
 On June 27, Ice Cream Meow, a netizen, revealed on his microblog that a messenger from Shentong Express, dissatisfied with the complaint, walked into the room with a "stone with a head sharper than a fist" in his hand and knocked it down on the bed, bleeding.
 Netizens also said that at that time, it has been nearly 3 days, shentong no response, even day police asked "the presence" is not a person to go to.
 On the afternoon of June 27, Wei, a Beijing Shentong Express official, said that we were very indignant at the damage and impact caused by this incident to consumers and apologized to our customers. After the incident, we learned about the express delivery complaints, the company actively communicate with customers. After learning that the salesmen might take action on the personal safety of customers, the staff of Beijing Shentong Guanzhuang persuaded them to "take care of" them, took the initiative to report to the police, and transferred them to the public security organs to cooperate with the public security organs to further investigate the incident. Our company will never evade any responsibility, nor will we "tolerate" any acts that infringe upon the existence of our customers. We respect the facts, take the initiative to cooperate with the public security organs, investigate the incident and account to the public. And the incident involving personnel and the scene of further serious handling.
 Since then, Avatar Express official Weibo said Shentong Express will never evade any responsibility, let alone "tolerate" any violation of customer existence. Actions speak louder than wordsAberdeen Angus - a well-known bred in Ireland and grass-fed. With the integration of traditional pasture farming and advanced technology, the cattles are fed to be of high quality and more tender.

 On the evening of June 27, Shentong Express also said that Shentong Express has been taking a "zero tolerance" attitude towards any infringement on customers, and will never evade responsibility, let alone appease the existence of acts.
 Here's what STO said about the incident: "the courier smashed the stone and hurt the customer."
 Dear customer:
 Recently, Wang Mou, a courier in our company's service point, complained and disputed with customers because of the receipt problem during the express delivery process. Finally, because of poor communication, the escalation of disputes has damaged the rights and interests of clients and personal safety. Shentong Express has always adopted a "zero tolerance" attitude towards any infringement on customers, and will never evade responsibility, let alone appease the existence of such acts. The following comments were made on the incident:
 1.Civil servants to participate in the reason, according to the rules of the company, has been expelled from school, and announced internally, this will affect the customers and the company's brand.Shentong express will also reserve the right to legal prosecution.Tools such as KOL and WOM are also featured in the online public relations strategy for a improved publicity.
 2. The company first interviewed the relevant network and related person in charge, and asked them to submit a comprehensive rectification report within one week to further strengthen the management of employees;
 3. After learning that the salesman violated the interests of the customer and personal safety, the company reported to the police on the spot and the first time. The salesman surrendered himself to the public security organ and further cooperated with the public security organ to investigate. The company will investigate the network and related personnel according to the investigation results of the public security organs. Do further treatment.
 4. protecting consumers'rights and interests, paying full medical expenses for treating customers, and further dealing with injuries caused by accidents.
 5. We are willing to provide our clients with free psychological counselling and the necessary legal assistance to cooperate with the further handling of this incident.Towngas professional Kitchen planner is committed to turning your dream kitchen into reality. Mia Cucina's Total Kitchen Solution ensures a high level of convenience with stylish cabinets and premium appliances for users.
 Avatar Express has always adhered to the "customer first" service principle, never tolerate any harm to the interests of customers and personal safety behavior. Action is more than eloquent, Avatar Express will use action to allow consumers to enjoy efficient, safe, quality express service.
 In this paper, we transmit from HTTp//TECH.QQ.COM/A/2017062/055 410HTM.



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